Herein was chronicled the tale of woe that was my dealing with Alienware™ in an attempt to get my system serviced, and then to get my parts deposit refunded.
Monday, October 30, 2006
Alienware Admit Trying to Fiddle Reviews
Based on my experience, Alienware was just incompetent at support. It would appear they are also jerks at PR and reviews, threatening to not allow access to further hardware because of a bad review. That's not quite cricket, as they say.